Track 1 - Day 1
Why is voice integral to Unified Communications
2.00pm
Unified Communications is the convergence of real-time and non-real-time business communication applications. These applications include telephony, conferencing, email, voice mail, instant messaging, video, and collaboration across a variety of interfaces, be it PC or web-based clients, telephones and mobile devices, or speech. This session looks at the importance of voice in a complete Unified Communications ecosystem. See how the elements of the Avaya Unified Communications portfolio work with both IBM and Microsoft.
SPEAKER: James Sia, Unified Communications Business Development, Avaya Asia Pacific
Great ways to improve productivity with solutions available today
2.40pm
Avaya Unified Communications editions are suites of communications applications including telephony, messaging, conferencing, and mobility, which are bundled to help organisations deliver the right applications to the right devices based on end user needs.
SPEAKER: Steve Vials, Regional Director Solutions Marketing, Avaya Asia Pacific
Collaboration through an integrated user experience
3.25pm
Hear how Avaya's market differentiated audio and web conferencing offers provide a more integrated user experience, lowering operating expense, and increasing margins. Avaya Meeting ExchangeTM is an advanced conferencing solutions combining eatures like reservation-less, scheduled meet-me, and web conferencing. Meeting Exchange enables enterprises to integrate and customise conferencing solutions to complement existing business processes and enhance productivity.
SPEAKER: James Sia, Unified Communciations Business Development, Avaya Asia Pacific
Avoiding the common pitfalls when implementing Unified Communications
4.10pm
When an enterprise has decided that Unified Communications is right for their business, the open questions and tasks that need to be performed can seem daunting. Although they see the value that Unified Communications can bring, many companies are stuck in the "value gap" -- uncertain how to ensure a successful deployment. So, how do you close the Value Gap?
Whether a business engages its own IT team to perform the critical tasks, bring in a trusted partner to handlne them, or uses a combination of both, there are several "must do's" for a successful Unified Communications initiative which you will learn in this session.
SPEAKER: Deane Hornsby, Industry Solutions Marketing Director, Avaya Asia Pacific